Providing clients with the service they need and deserve

While working with the larger payroll bureaux in the past, it became very obvious that they simply do not cater for the needs of the majority of smaller businesses in the UK. Inevitably (and understandably) commission-based sales people focus on the larger opportunities.

Thus many smaller businesses are ignored or deterred from outsourcing at all by high set up or running costs. And yet, it is these very businesses which are more in need of help with the growing difficulties of paying their staff accurately, on time and in line with the constantly changing legislation.

We see payroll outsourcing as a service and not a payslip factory where the client is just a small cog in the machine.

 

A service tailored to your clients’ needs

  • From single director annual payrolls up to payrolls of several hundred employees. 
  • Weekly, fortnightly, monthly, quarterly and annual cycles
  • From simple no change payrolls to those with significant timesheet input such as commissions, expenses etc. 
  • Various payment methods including Autopay and BACS
  • Our Bureau Management System holds each client’s payroll schedule and their individual preferences so they get what they want, when they want it
  • A dedicated operator familiar with you, your clients and their payroll 
  • Full workplace pension auto enrolmen service
  • ePayslips - more secure, easier and faster
  • Unlimited help and support on payroll issues
  • Dealing with HMRC on the clients’ behalf
  • We can accept input in whatever form suits best 
  • We provide whatever reports required in the form you and your clients prefer 
  • Optional BACS service

Data migration

A key part of our service is ensuring a smooth transition for you and your clients. It's essential that your clients are treated with the appropriate level of care and attention so that they also see the benefits of the new arrangements. Our proven client migration strategy is designed to make the process as painless as possible for everyone.

Migrating the payroll data is technically a relatively simple task but just as important is capturing all the information about the clients' payrolls that is not in the payroll data itself. As part of the process, we capture all the surrounding information to ensure we run their payrolls as the clients expect and on the dates they expect. Perhaps best of all, the migration of your existing portfolio of payrolls is free!

Cameron

"The Payroll Services team couldn't have made the handover easier & have made every effort to make it as seamless as possible. Our clients are happy with the new arrangement and it will now free up a lot of time within our team"

Colin Cameron, Cameron Partnership, Surbiton

Advice and support

We are not just here to produce payslips & reports however. We offer unlimited help & support on all payroll related matters. Where employment law or pension related issues arise we can direct clients to appropriately qualified specialists. As the appointed agent for your clients' PAYE & CIS matters, we are able to act on their behalf with HMRC.

Can you do my payroll?

We've invested in the powerful Star Professional payroll system which allows us to run payrolls of all types and sizes. Star is used by the top 4 firms of accountants in the UK plus the majority of the top 100 and for good reason - it's the best.

Is migration difficult?

Our experience suggests otherwise and the proven migration strategy ensures it’s actually relatively painless.
  • We can use your existing Sage or Iris backup
  • We convert all the data for you
  • We agree with you how and when your payroll is to be run
  • Our Bureau Management System stores all your clients requirements and preferences
  • Migration takes very little time and can be done at any time of the year
  • Best of all, it’s free

We have tried to respond to the legitimate concerns we often hear voiced when talking about payroll outsourcing. If you don’t find an answer to your question here though, please contact us and we’ll be happy to talk over your specific concerns.

What about security?

Payroll is a highly sensitive issue and demands both a robust and a highly secure environment. We have invested in the appropriate technologies & systems to ensure we achieve this.

These include:

  • Cloud Computing for maximum security & resilience
  • Emailed attachments are encrypted
  • secure e-Payslips portal
  • Reports can be password protected

In addition we are registered with the Information Commissioner and bound by the Data Protection Act, as well as having the appropriate Professional Indemnity Insurances in place.

We have tried to respond to the legitimate concerns we often hear voiced when talking about payroll outsourcing. If you don’t find an answer to your question here though, please contact us and we’ll be happy to talk over your specific concerns.

Will it be expensive?

Frankly, we have never found this to be a stumbling block to outsourcing. While we have a standard pricing model which is designed to give you an attractive margin on our services, we recognise that you can’t just change your fees to fit our model.

We are happy to look at your existing payroll portfolio, looking at the overall picture to arrive at a mutually satisfactory arrangement.

In addition, consider the true cost of:   

  • Software and maintenance
  • Stationery
  • On-going training & keeping up to date with legislation
  • Time lost on running the payroll
  • Time spent on employee and HMRC issues
  • IT Infrastructure
  • Resilience
  • Disgruntled employees
  • Punitive fines from HMRC and now Pensions Regulator

We have tried to respond to the legitimate concerns we often hear voiced when talking about payroll outsourcing. If you don’t find an answer to your question here though, please contact us and we’ll be happy to talk over your specific concerns.

Will we lose control?

We are here to be your payroll department, providing you and your clients with whatever information you and they require and whenever it's needed.
  • Our Bureau Management System holds each client’s schedule and instructions for running the payroll as they and you require
  • You have a designated client manager familiar with you, your clients and their payroll
  • We can accept input in whatever form suits best
  • We provide whatever reports required in the form you and your clients prefer

We have tried to respond to the legitimate concerns we often hear voiced when talking about payroll outsourcing. If you don’t find an answer to your question here though, please contact us and we’ll be happy to talk over your specific concerns.

We are here to answer your Payroll questions
Contact us now to discuss your needs and we can design a bespoke package for you.